Intelligent Medical Software (IMS) is commited to providing our hosting clients with outstanding customer support. This website is just one of the tools to help meet that goal.
IMS Hosting Team
The IMS Hosting Support Team will begin upgrading clients to our new 2X v10.5 gateway on 8 October, 2012. This upgrade will bring 2X up to the latest version. When it's time for your practice to be upgraded, you will be contacted by your support representative.
IMS Hosting Team
IMS Support will soon be making our Self Service Portal available. The Self Service Portal will allow our clients to create, view and manage support tickets online. This enhancement to our support services will compliment our call center by giving our clients an alternate means to initiate and track support incidents. Additionally, the portal will host a searchable knowledgebase of tips, tricks and known resolutions to issues relevant to the EMR and Practice Management solutions we support.
Please keep watching for further information concerning a "Go Live" date for the portal.
IMS Hosting Team